vConductor & Conversational Data Services

SIPez helps service providers, integrators, and product teams turn voice and communications systems into structured, actionable data platforms. With vConductor, we capture and process conversations using the vCon open standard—transforming raw SIP calls into structured, portable conversation records that include media, metadata, transcripts, and AI-derived insights.

Building on this foundation, we design and implement event-driven processing pipelines that enrich, analyze, and act on conversational data throughout its lifecycle. This enables real-time integrations, workflow automation, compliance management, and AI-powered applications built on a consistent and complete view of every interaction.

Core Communications & Product Development Services

SIPez can help you define your VoIP or communications product strategy. We can provide complete outsourced design and development of your product along with full production testing and interoperability testing. Alternatively, we can supplement your product development capabilities and provide specific services across the product development lifecycle.

Architecture

SIPez has decades of experience with telephony, VoIP, and SIP. Our expertise enables us to quickly put together an architecture for your specific needs. We can help you with low-level software architecture as well as large-scale, high-availability systems architecture. This same foundation also enables us to design modern conversational data platforms, including vConductor deployments, event-driven processing, and structured conversation data workflows.

Project Management

SIPez can manage your communications project and coordinate external dependencies to identify, build, test, and integrate solutions. This includes traditional communications products as well as vConductor-based deployments and integrations.

Product Management

We have deep knowledge of existing products, requirements, and interoperability issues for the VoIP and SIP markets. SIPez can help you define your product requirements, strategy, and plans, including products and services built around conversational data, AI analysis, and workflow automation.

Requirements Gathering

One of the key factors for rapid and cost-effective development of software products is proper scoping and requirements definition. SIPez has decades of experience in defining requirements for communications systems and related applications. We work with you to define product requirements so that you build only what you need.

Training & Education

SIPez will train your marketing, product, development, or testing teams to understand the vast world of VoIP, SIP, SIMPLE, and other communications standards, architectures, approaches, and markets. We also provide education around vCon, conversational data, event-driven processing, and related solution design. Existing training classes can be tailored to your needs.

Software Design

SIPez will help design your new software components or recommend changes for an existing solution. Services range from traditional object-oriented software design to SIP call flows, API-driven architectures, and processing pipelines for conversational data platforms such as vConductor.

Software Development

SIPez can implement your entire VoIP software solution, an isolated component, or work as an extension of your existing team. We will work with you to determine deliverables, stages, acceptance criteria, and integration requirements. This includes vConductor integrations, custom processors, workflow automation, APIs, and surrounding application components.

Interoperability Testing and QA

SIPez can define your product test plans. We then apply our test suites and frameworks to rapidly implement the coverage you need to reliably test your product and identify issues that block production release.

We can also identify common interoperability issues and mistakes often overlooked in VoIP products. SIPez can stage interoperability test setups with the appropriate third-party products in the same market as your product. We can help validate SIPREC recording, vCon generation, downstream integrations, and broader production interoperability. We can also help you prepare for interoperability events such as SIPit. SIPez will even take your product to SIPit or SIMPLEt and perform the interoperability testing or guide your team through the process to get the most out of the event.

Performance Benchmarking

We will work with you to define the performance benchmarking appropriate for your product. SIPez will then apply our existing benchmark testing tools or develop custom benchmark test suites to satisfy your needs, including benchmarking for recording, processing, storage, and conversational data workflows.

Hardware Design

SIPez can help you design your communications hardware appliance. Services include requirements gathering, reference design evaluation, design, layout, driver development, bring-up, and fabrication assistance.