Products
vConductor
vConductor is SIPez's event-driven conversational data platform for
capturing, structuring, processing, and operationalizing voice
communications. It transforms raw SIP calls into structured vCon
records that unify media, metadata, transcripts, and AI-derived
insights in a portable, standards-based format.
Built for service providers, integrators, and product teams,
vConductor enables real-time and lifecycle-aware processing of
conversational data through APIs, event-driven workflows, AI
analysis, and downstream integrations. It provides the backend
infrastructure needed to support compliance recording, conversation
intelligence, workflow automation, and AI-powered communications
applications.
Core vConductor Capabilities
- SIP-based conversation capture
- Automatic vCon generation and structured conversation records
- AI transcription, labeling, summarization, and enrichment
- Event-driven processing pipelines and workflow triggers
- REST APIs for search, retrieval, processing, and integration
- Short-term and long-term storage options
- Compliance, retention, and lifecycle management support
- Single-host, containerized, and distributed deployment models
Media, Voice, and Communications Platforms
In addition to vConductor, SIPez continues to offer proven SIP,
media, and communications platform components for customers building
or extending voice infrastructure products. These capabilities draw
on decades of experience in VoIP, SIP, media processing, high
availability systems, and interoperability.
Wideband and HD Voice Conference Bridge, IVR Engine, and Applications
SIPez's ezIVR interactive voice response engine supports wideband
and HD voice audio for conferencing and IVR applications. We can
provide standard IVR applications or customize conference and IVR
applications to satisfy your needs. Solutions range from small-scale
single-system deployments to large-scale multi-host, high-availability
environments. See the ezIVR product sheet
for details.
Audio Processing
- Media Processing Engine
- RTP/RTCP
- Adaptive Dejitter
- Packet Loss Concealment
- Voice Activity Detection
- Active Gain Control
- Acoustic Echo Cancelation
- Conference Bridge Mixing
- Speaker Selection
- Side-bar Conversations
- Whisper Mixing
- Plugable Codecs
- Audio File Playout
- Audio Buffer Record and Playout
- Selective Recording
SIPez has a full-featured audio processing subsystem including RTP
and RTCP support. The subsystem provides plugin codecs, audio file
streaming, echo cancelation, bridge mixing, stream recording,
adaptive dejitter, and lost packet reconstruction. These capabilities
support high-quality audio performance even in adverse network
conditions and are suitable for embedded systems, DSP-assisted
platforms, media servers, gateways, and software-based voice
applications.
Test Network Simulator
SIPez's Cumulus Network Simulator and related tools provide the
ability to generate, capture, and reproduce adverse network
conditions where packet loss and delay diminish audio quality and
reliability. This is useful for validating improvements enabled by
adaptive dejitter and packet loss compensation, or for providing
complete performance testing services for voice products.
Hosted VoIP
SIPez provides solutions to power next-generation SIP hosted voice
providers. Combined with our consulting and integration services, we
can help deliver complete solutions for hosted communications
platforms.
Media & Conference Servers
We provide enterprise-class media server solutions to handle
interactive voice response (IVR) requirements. Depending on your
needs, solutions range from fixed implementations to open and
flexible VXML-based scripts.
SIP conference bridge functionality is also available. Please contact
us with your port density and deployment requirements.
PBX Functionality
SIPez can help you leverage ready-made and tested PBX solutions for
both server and embedded environments. We have experience building,
customizing, and deploying solutions across Linux, Solaris, and
Microsoft Windows environments.
Phones, Gateways, and Voice Endpoints
SIPez provides proven SIP endpoint and gateway software components
for customers building communications products such as hard phone
appliances, SIP to PSTN gateways, terminal adapters, media servers,
IVR servers, and conference bridges. Our components are well tested,
interoperable, and economical, allowing you to focus on your product
differentiation rather than rebuilding core voice infrastructure.
- Call Processing
- Media Processing
- Conference Bridging
- IM
- REFER-based blind and consultative transfer
- STUN and ICE based NAT traversal
- Third Party Call Control
Proxy Servers
SIPez provides configurable SIP proxy, registrar, and redirect
server technology. These servers can be extended to provide
application-specific features through plugin APIs, customized for OEM
solutions, and adapted for production deployments requiring RFC 3261
compliance and interoperability.
SIP Stacks
SIPez has experience with open source SIP stacks such as JAIN SIP,
reSIProcate, and sipX stack, and can help you understand how to
apply these or your preferred commercial stack. We understand the
capabilities and tradeoffs of leading SIP stacks and can help you
choose, integrate, and extend the right stack for your product or
application.
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